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Cohen uses her “teknowledge” to serve
“How can I help customers develop proficiency in the use of technology,” Cohen asks. This question is essential to the company’s mission statement.
October 4, 2019
Senior Libby Cohen’s job is nowhere near the usual.
Cohen works for a company called TeKnowledge LLC. The company strives to assist everyone, but particularly elderly people, with their technology concerns. But to assist means more than just solving the problem.
“We strive to help our clients develop proficiency with any technology related issues they are having,” Cohen said.
Cohen’s roots in the company have family ties.
“I got into this business because my brother, Ezra, and two of his friends started it together when they were juniors in high school, and then when they graduated high school, the siblings took over,” she said.
While Cohen has been busy teaching others her technology knowledge, in reflection she remarked that she had learned a lot as well.
“I have learned so much from Teknowledge,” Cohen said, “I have learned to be much more independent and have gotten more mature…this job has allowed me to really practice my patience and interpersonal skills.”
With her brother in college, Cohen definitely enjoys her leadership position in the company, but what she is more passionate about is the actual work.
“My favorite part about the job is the connections I’ve made with my clients,” she said, “I feel that not only am I helping them with the issues they encounter, but I am also acting as a friend.”
